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These terms set out the rules that apply when you access empore88, open an account, or use any service available on this site — including wallet transactions via DANA, OVO, or QRIS. Access to our services depends on local law and is available only where permitted in your eligible region.
By creating an account or continuing to use empore88, you confirm that you have read and accepted these terms in full. We reserve the right to update these terms when our services change, when applicable regulations require it, or when we adjust how account features work. When we make a material change, we will note the revision date at the top of this page. Your continued use of the site after any revision means you accept the updated terms. These terms govern how you interact with our account system, how transactions are processed through supported e-wallet rails such as DANA, OVO, and QRIS, and how any disputes between you and empore88 are handled. They do not override the laws of your jurisdiction — if any clause conflicts with local law in your eligible region, that clause is limited to the extent the law requires. If you disagree with any part of these terms, the correct action is to stop using the site and close your account. We do not accept conditional agreement — partial acceptance is treated as non-acceptance. Questions about a specific clause can be directed to our support team before you proceed.
Transactions processed via DANA are subject to the same account terms. Wallet limits and verification steps are shown inside your account at the point of transaction.
OVO top-ups fall within the scope of these terms. Any dispute about an OVO transaction is handled through our support channel, not directly through the wallet provider.
QRIS scan payments are accepted where supported. The transaction record is logged in your account history and is subject to the same terms as any other deposit method.
These terms apply to every part of your relationship with empore88 — your account, your transaction history, the content you access, and the support we provide. Some things fall outside what we can govern directly. Understanding the boundary helps you know where to raise a concern and who handles it.
These terms fully cover account creation, login activity, wallet balances, and the actions taken inside your account dashboard. Any access-related dispute is handled under these terms.
Deposits and withdrawals processed through DANA, OVO, or QRIS are within scope. The transaction ledger in your account is the authoritative record for any amount in question.
Games supplied by Microgaming, PG Soft, Habanero, and PlayStar are available through our lobby. The content terms of those studios apply to the game software; our terms govern your account interaction with that content.
External services linked from our site — such as your DANA or OVO app, or your device's browser — operate under their own terms. We are not responsible for how those services behave outside our platform.
These terms are not one-sided. There are concrete steps available to you at any point during your relationship with empore88. Your account dashboard shows your transaction history in full — every deposit, withdrawal, and adjustment is logged there, and you can review that record at any time after login. If any detail in your account profile is incorrect — name, contact number, or linked wallet ID — you can request a correction through the support channel; we will verify the request and update the record within our standard processing window. If you believe a transaction has been applied in error, raising a dispute via live chat or email starts a review process where we check the logged record against the payment provider's confirmation. You also have the right to ask us to close your account at any time. Closure requests are processed after any open transaction or active session is resolved. We keep a copy of your transaction history for the retention period required under applicable regulations, and you can request a summary of that record before your account is closed.
Log in and open your account history to see every transaction. The ledger is available at any time and shows the exact amount, method, and timestamp for each entry.
Contact support with proof of the correct detail. We verify the request before making any change to your profile — this step protects your account from unauthorised amendments.
If any clause in these terms is unclear, reach out before proceeding. Our support team can explain how a specific term applies to your account without requiring you to accept conditions you do not understand.
Submit a closure request through the support channel. We will confirm receipt, resolve any open transactions, and then close the account. A final record summary is available on request.
If a clause in these terms raises a question, or if you need to take one of the account actions described above, our support team handles terms-related queries through the channels below. Have your account details ready when you reach out — it keeps the process short.
Start a live chat session from any page on the site. Use this for quick questions about how a specific term applies to your account or your current transaction.
Send a detailed question about these terms to our support email. Email is the right channel for closure requests, dispute submissions, or any matter that requires a written record.
Many terms-related actions — reviewing transaction records, checking your wallet balance, or seeing your current account status — are available directly inside your account without needing to contact support.
These terms also govern how empore88 manages the information you provide when you open and use your account. We collect only the data needed to run your account, process transactions through DANA, OVO, or QRIS, and respond to support requests. We do not sell your personal data to third parties. Account security is your shared responsibility — you are required under these terms to keep your login credentials private and to notify us immediately if you suspect unauthorised access. We use session controls to limit exposure when your device is idle, and your wallet actions require confirmation steps shown at the point of transaction. Data is retained for the period required by applicable regulations in your eligible region; after that window, records are handled in line with our data retention policy. To request a copy of your data, or to ask about how a specific piece of information is stored, contact us through the support channels listed on this page.
We collect only what is needed to operate your account and process payments. The specific fields collected are shown at each step — account creation, wallet linking, and identity verification where required.
We use session cookies to keep your account active and remember your preferences. You can manage cookie settings in your browser, though disabling them may affect how some account features work.
Your account credentials are your responsibility under these terms. If you use DANA or OVO as a linked wallet, ensure those apps are also secured on your device — a compromised wallet app affects your account.
To update stored data or ask about retention, contact support by email with your account ID. We will confirm the request in writing and let you know what can be amended under current policy.
These questions come up regularly when you read through the terms for the first time. If your question is not covered here, live chat is the fastest way to get a direct answer.
These terms apply from the moment you create an account on empore88. Continued use of the site after any update to the terms is treated as acceptance of the revised version. The revision date is shown at the top of this page.
Yes. Any transaction processed through DANA, OVO, or QRIS on empore88 falls within the scope of these terms. The transaction record in your account dashboard is the authoritative log for any amount in question.
If any part of these terms conflicts with local law in your eligible region, that clause is limited to the extent the law requires. The rest of the terms remain in effect. Access to our services depends on local law and eligible regions.
Start a dispute by contacting our support team via live chat or email. Provide your account ID and the transaction reference shown in your account history. We will check our record against the payment provider's confirmation and respond with a finding.
Yes. Send a data request to our support email with your account ID. We will confirm what data is held and provide a summary within the processing window applicable under current policy and local regulation.
Submit a closure request through live chat or email. We will confirm receipt and resolve any open transactions before closing the account. A final transaction summary is available on request before the account is removed from active status.